ITIL

IT Service Management Frameworks – Quality Assurance and Continuous Improvement

by
IT Service Management

In today’s digital-first environment, organizations rely heavily on efficient and reliable IT services to support business operations. To meet growing demands and user expectations, IT departments must go beyond fixing issues – they need structured approaches that ensure consistent service quality and enable continuous improvement. This is where IT Service Management (ITSM) frameworks play a … Read more

ATISR Seminar Notes – Information Systems Governance and Compliance

by
ATISR Seminar Notes

The recent ATISR seminar on Information Systems Governance and Compliance brought together scholars, IT professionals, and academic researchers to look into the evolving frameworks, policies, and challenges surrounding governance in digital environments. This seminar focused on how organizations can align their IT strategies with business goals while meeting regulatory demands and maintaining operational integrity. Here … Read more